How to Recapture the Attention of Older, Colder Leads

Even if a sales rep gave up on a lead in the past, it is never too late to re-ignite the conversation with that lead.

lead generation

Three Lead Generation Metrics Every Business Needs to Track

If you own a business, there are key metrics that you need to keep track of to ensure that your lead generation efforts are working.

successful sales team

Building a Quality Sales Team Means Knowing What Makes a Great Salesperson

Building a quality sales team comes down to making sure each member of that team is an exceptional salesperson.

remote receptionist

Remote Receptionists Add a Personal Touch at a Competitive Price

Hiring a remote receptionist may be one of the best decisions you make for your company. While chatbots for customer service are becoming more and more popular, a recent survey found that not being able to talk to an actual person when they need to is a huge customer service issue.