BUSINESS TO BUSINESS
Our projects involve “business to business lead generation” or escalation towards a sales opportunity, as well as market intelligence capture. Our clients opt for either pre-qualified phone leads or face to face leads depending on strategy, targets, resources and logistics.
We provide telemarketing and database support for event producers of all kinds. Outbound Virtual Event Attendee Generation / Inbound Support for Online Events / Webinar Support / Exhibit sales / Online Seminar Registration / Virtual Conference and Event Marketing / Online Sales and Support.
A sales appointment is often the desired result in a campaign. Our clients consider sales appointments to be both “face to face” and via the phone, with many preferring a well-qualified phone appointment prior to traveling to a client site.
TTS has a myriad of experiences dealing with member/ customer service. From taking inbound calls of members/customers regarding needs, questions, and concerns. Each program is developed and custom tailored to provide the best level of service for the customer and client.
We have been doing successful higher end business to business lead generation and appointment setting for technical and life science companies since 1991, and we have some metrics that are almost universal. Our strategies come from years of working with myriad clients. Our tactics serve the needs of both Sales and Marketing.
We can provide Live Remote Receptionists and front office support for businesses and entrepreneurs of all types. Our Virtual Receptionists are customized for your business and the experience you want your prospects and customers to have when they need you.
Fundamentally, a survey is a joy for TTS agents who often have to survey a contact and escalate them to a full blown new business opportunity. The survey is often less challenging. TTS has been told by clients that typical phone based survey companies do not have agents anywhere near as skilled or who can manage higher end conversations.
Consulting services for your inside sales team: while we provide outsourced inside sales teams for companies, we also help you examine, evaluate and revamp your inside sales team with the following consulting services. Our Consulting Services show immediate results, upon implementation, within a week or two.
We can get a new campaign started within 48 hours of final sign off on the script and the list. We can add agents at any time, having ramped to 25 additional agents within as little as 5 business days. Our campaigns are often aimed at upper management contacts from VP to C level.
We’ve been in business for a long time, we know what we are doing, we know how to generate quality leads that convert 20-40% higher than most leads, 1/3 of our representatives work for us for more than 16 years.
The Women’s Business Enterprise National Council (WBENC) is a leading non-profit organization dedicated to helping women-owned businesses thrive.
The WBENC believe diversity promotes innovation, opens doors, and creates partnerships that fuel the economy. That’s why they not only provide the most relied upon certification standard for women-owned businesses, but they also offer the tools to help them succeed.
WBENC Certification is the most widely recognized and respected national certification for women-owned businesses in the U.S. TTS is proud to be a fully certified member of this amazing group of women business owners and entrepreneurs.
“I worked with the TTS team as an integrated part of our marketing programs. Our prospect universe is one that is not well covered by traditional marketing lists, requiring a great deal of research and cold calling. The team at TTS integrated as a seamless component in our sales process, cold calling and qualifying prospects and setting appointments so that we could optimize the time of our direct sales force on real selling opportunities. They were able to integrate with our CRM and Marketing automation tools as if they were marketing staff members. We also used the TTS team to secure meetings and attendance at conferences and corporate events which increased the effectiveness of our campaigns. I appreciated the fact that there was always an open line of communication and transparency into TTS’s activities.”
Chief Marketing Officer XIFIN Inc.
“I worked with TTS for one year in 2009. Tactical TeleSolutions’ production team guided us in development and refinement of outbound talking scripts for the staff of telemarketers used to discover decision makers for a hardware/software system for high throughput biomarker detection. When a target customer was identified, TTS automatically sent us alerts, which were passed to our field sales force for follow-up. I think the TTS campaigns proved that non-technical telemarketers can engage scientists. TTS has great people, many of whom have been there for years.”
Independent Marketing Consultant
“With the increasing workload we’ve been feeling, it’s extremely valuable to have TTS available to execute on various call lists (direct mail, webinars, trade shows, profiling, etc,) that our internal Lead Development teams are unable to get to. On top of being able to work on many different types of lists, TTS is always willing to adjust their current processes on the fly to accommodate any new requests we might have of them. In addition to generating hundreds of qualified leads throughout the year, TTS also has provided us with valuable prospect profiles on lists that have enabled us to be far more effective in our internal database marketing programs. While TTS has met our goals financially, I would say that I’ve been most pleased with the partnership we’ve made with them over the years We have thrown many different types of campaigns their way from various types of lists with different call requirements, to calling into new markets in different countries. We have used other telemarketing companies in other markets and TTS has been by far the best to work with, and the only partner we’ve continued-with.”
– Isaiah Walker
Marketing Manager – Vertical Marketing
Viewpoint Construction Software, Inc.
“SFHP Marketing and Health Services departments worked with the TTS team as an integrated part of our COVID-19 Vaccination outreach programs. Our prospective universe was so large that our internal customer service team could not take on the required outbound effort. The team at TTS integrated as a seamless component in our outreach process, cold calling and qualifying prospects and setting vaccination appointments so that we could ensure that all Medi-Cal Members has equal access to vaccinations in a timely manner. They were able to integrate with our Marketing automation tools as if they were an extension of marketing and customer service staff members. “
Director, Marketing & Communications at San Francisco Health Plan
|Brown and Toland
|Buy Local Media Group
|Enzo Life Science
|Mitchell Lewis & Staver
|My Yellow Pages
|San Francisco Health Plan
|Telos Partners LLC